Al-Yousifi has the largest electronics, cooling, home appliances and business products repair facilities in Kuwait, and one of the largest in the Middle East. Al-Yousifi is a customer-oriented enterprise with total commitment to service long after the time of sale.
Al-Yousifi Service center has the state of art service facilities to Install, repair and maintain well-known brands such as Panasonic, Sharp, Samsung, Denon and much more.
The service centers are the heart and soul of Al-Yousifi’ commitment for giving customers the best after-sales experience by delighting them with the three
“R" – Rapid, Reliable, and Reassuring. The result is service whose aim is to surpass customers’ expectations.
The Service center has tailor-made computerized operations that are uniquely designed to provide the maximum customer service and satisfaction while reducing the waiting time for servicing and repairs.
Highly-trained courteous technicians provide on-site and on-call repair to customers from the service centers and collection points conveniently located in Al-Ardiya in Kuwait. The staff at the service centers are specially trained to take a proactive approach to customer service – a strategy where every employee from the receptionists to the technicians is required to anticipate customers’ needs and to be devoted to providing quality service at an affordable price. The service center carries one of the most comprehensive stocks of genuine spare parts to sell to other dealers & distributors and to be able to minimize response time and support the thousands of branded items sold annually by the company.
The service centers has over 200 employees, of which 100 are engineers or technicians, 43 vehicles for collecting and delivering products, and 4,000 square meters of space for product adjustment or repair and storage of spare parts. The Company recognizes its stature and responsibility as the market leader in electronics, Cooling, IT, and cooling home appliances.
Al-Yousifi was one of the first service centers to implement the International Standard for Quality and is now ISO 9001:2008 certified. This distinction assures customers of quality after-sales services and complements the high quality products that the company sells.
The service centers have also been rated Number one in independent surveys conducted throughout the years and have received several awards for their excellence in service standards.
- 200 employees
- 100 engineers
- 43 service vehicles
- 4,000 square meters of space
- ISO 9001:2008 CERTIFIED by DNV.
Address : Ardiya Industrial Estate Mohammed
Al Kasim Street Behind Rabiya Gas Station
P.O.Box :126 Safat – 13002 Kuwait.
Tel : 1802929
Email : CS@yousifi.com.kw